INPROMO TERMS AND CONDITIONS

PLEASE READ THESE TERMS AND CONDITIONS (“TERMS”) CAREFULLY BEFORE USING THE WEBSITE, SOCIAL MEDIA, AND SERVICES.

You are reading these Terms because you are using Inpromo’s Website (www.inpromo.com), interacting with Inpromo’s social media platforms, and/or using Inpromo’s manufacturing, printing, and design services.

Legal Definitions

  • Inpromo – Refers to Inpromo LLC , a company operating the Website, Social Media, and providing Services.
  • Website – Refers to www.inpromo.com, the official website of Inpromo, where Users can browse and purchase products or services offered by Inpromo.
  • Services – Refers to all services provided by Inpromo through the Website and Social Media, including product customization, printing, manufacturing, and design services, as well as any paid services (such as subscriptions and offers) that may be offered by Inpromo in the future.
  • Social Media – Refers to the social media platforms where Inpromo has official accounts, including but not limited to Facebook, Instagram, LinkedIn, YouTube, Pinterest, and others.
  • User or You – Refers to any person, company, or entity accessing or using the Website, Social Media, or Services, including but not limited to visitors, customers, merchants, and contributors of content.
  • Third Party – Refers to any individual, company, or entity that is not Inpromo, including third-party websites, services, social media platforms, and payment processors such as Stripe.
  • Third-Party Content – Refers to any content, materials, or information provided by Third Parties, including links, advertisements, or services offered on third-party websites or social media platforms.
  • Payment Information – Refers to any financial data provided by Users when making a purchase, including credit/debit card details or other payment methods, which are processed by Stripe or other payment processors.
  • User Account – Refers to a personal account created by a User on the Website for accessing certain features, including but not limited to order history, design tools, and customer support.
  • Order – A purchase request made by a User for products or services offered by Inpromo.
  • Delivery – The process of shipping or transferring products purchased from Inpromo.
  • Refund – The return of the User’s payment for a product or service due to valid reasons.
  • Governing Law – These Terms are governed by the laws of Puerto Rico.

General Terms and Conditions

Inpromo operates the Website, Social Media, and provides the Services, and is responsible for processing requests made through our Website, Social Media, and the Services. You may access these through a computer, mobile phone, tablet, or other Device. Standard rates and fees may apply based on your carrier.

Inpromo offers the Website, Social Media, and Services conditioned upon your acceptance of these Terms. By visiting the Website, interacting with our Social Media, and/or using the Services, you agree to be legally bound by these Terms, including those additional terms referenced herein. If you do not agree to these Terms, you may not use the Website, Social Media, or Services.

These Terms create a legally binding agreement between you and Inpromo regarding your use of the Website, Social Media, and Services.

Eligibility

By using the Website, Social Media, and Services, you represent and warrant that you are:

  • At least 18 years of age or older.
  • Not previously suspended from the Website or Social Media.
  • Authorized to enter into these Terms and use the services.

You may not use the Website, Social Media, or Services for illegal or unauthorized purposes.

Terms and Conditions of Sale

To purchase products or services, you will need to provide payment and contact information. You represent that all information is accurate and that you have the legal right to use any payment methods provided.

Descriptions and prices of products and services are subject to change without notice. We make reasonable efforts to display products accurately but cannot guarantee color accuracy on your device.

Shipping and Delivery

We do not guarantee delivery on the established time. Delivery may be delayed due to unforeseen events such as supplier delays, climate emergencies, or other external factors beyond our control.

Shipping costs may vary based on the location and delivery method selected at checkout.

If the shipping information given is incorrect, which resulted in a failed delivery of the product, you are subject to an additional delivery fee.

Cancellations and Refunds

Once you approve a proof, cancellations are not permitted. We accept refunds within 72 hours of delivery for defective products. Refunds for non-defective items are not permitted unless specified.

Additional Paid Services

We may offer additional paid services (e.g., subscriptions) at our discretion. The terms will be listed for such services on the relevant Website or Social Media section.

Art Responsibility

Inpromo works only with the artwork provided by the customer. If the artwork submitted is incorrect or does not meet the required specifications, Inpromo is not responsible for any errors that occur in the final product.

Registration and Authentication

When Users register or authenticate on the Website, they allow Inpromo to verify their identity and grant them access to specific features or services.

Google OAuth (Google LLC)

Inpromo uses Google OAuth, a registration and authentication service provided by Google LLC, to allow users to authenticate using their Google account.

  • Personal Data processed: Various types of data as outlined in the privacy policy of the service.
  • Place of Processing: United States – Google Privacy Policy
  • Category of Personal Information under the CCPA: Internet or other electronic network activity information.

Privacy Policy

Our Privacy Policy is incorporated by reference into these Terms. Please review it for information on how we collect, use, and disclose information about you. By using the Website, Social Media, and Services, you agree to our Privacy Policy.

Cancellations and Refunds

Once you approve a proof of concept, cancellations are not permitted. We accept refunds within 72 hours of delivery for defective products or products with a design different from the design and/or logo originally given to Inpromo. Refunds for non-defective items or items that have the specifications you submitted are not permitted unless specified.

Rules of Conduct

  • Use the Website, Social Media, or Services for unlawful purposes, including defamatory, abusive, or fraudulent activities.
  • Impersonate Inpromo or any representative.
  • Modify, reverse engineer, or disrupt the Website, Social Media, or Services.
  • Transmit viruses or harmful code.
  • Harvest or collect personal data from others without consent.

Inpromo reserves the right to suspend or terminate your access if these rules are violated.

Email Subscriptions

By registering on the Website or signing up for a User Account, you automatically agree to receive email subscriptions from Inpromo. These emails may include newsletters, promotions, and updates about products, services, and special offers. You can unsubscribe from these email communications at any time by following the instructions provided in each email.

Third-Party Content and Activities

From time to time, Inpromo may link to or partner with third-party websites, social media platforms, mobile apps, and other products and services (“Third Parties”). You may be able to connect with these Third Parties through the Website, Social Media, and Services, but this does not mean Inpromo endorses, monitors, or has any control over these Third Parties or their content, policies, or activities (“Third Party Content”), which are subject to separate terms of use and privacy policies.

Other sites may provide links to our Website, Social Media, and Services with or without our authorization. We do not endorse such sites and are not responsible or liable for any links from those sites to our Website, Social Media, and Services, any content, advertising, products, services, or other materials available on or through such other sites, or any loss or damages incurred in connection therewith.

Inpromo reserves the right, at any time and in our sole discretion, to block links to our Website, Social Media, and Services through technological or other means without prior notice.

Payment Information Disclaimer

Inpromo uses Stripe as a third-party payment processor to handle all transactions. We are not responsible for the payment information provided to Stripe. When you provide payment details, you are doing so directly with Stripe, and their terms of service and privacy policy will govern how your payment information is handled.

Inpromo does not store or process your payment information. We encourage you to review Stripe’s privacy policy and terms of service before providing any payment information.

Intellectual Property

All content on the Website, including designs, text, logos, and images, is the property of Inpromo or its licensors and is protected by intellectual property laws. You may not use any content for commercial purposes without express permission from Inpromo.

Governing Law

These Terms are governed by the laws of Puerto Rico. Any disputes shall be resolved in the courts located in Puerto Rico.

Changes to These Terms

Inpromo may update these Terms from time to time. Any material changes will be posted on the Website, and by continuing to use the Website or Services after such changes, you accept the updated Terms.

Contact Us

If you have questions or concerns about these Terms, please contact us at:

Email: info@inpromo.com

Website: www.inpromo.com